How to Configure Email Services in the Abandoned Cart Reminder Module
To run email campaigns such as automated abandoned cart reminders and custom newsletters, it’s essential to configure email services for your PrestaShop store. The Abandoned Cart Reminder module simplifies this process by supporting multiple email services, allowing you to choose the best option for your business needs.
Why Configure Email Services?
Email configuration is a critical step in enabling the following features of the module:
- Automated Abandoned Cart Emails: Automatically remind customers of items left in their carts.
- Custom Emails and Newsletters: Send tailored emails to engage your audience and drive sales.
Without a proper email setup, these features cannot function.
Supported Email Services and Configuration Steps
1. Accessing the Email Configuration Section
To begin configuring your email services:
- Open the module configuration page.
- Navigate to the "Mail Configuration" tab.
- Select "Mail Services" to view the list of supported email providers.
From here, choose and configure the email service that fits your needs.
2. Supported Email Services
The module supports a variety of popular email services:
PrestaShop Mail: The default mail service in PrestaShop. If it’s already configured, the module will use it automatically without requiring additional setup. Simply tick this option and save. To modify the settings, click "Configure mail", which redirects you to PrestaShop’s email configuration page.
- Hotmail: Select Hotmail and fill in the required fields, including: SMTP server, SMTP username, Client ID, Client Secret, Port. For detailed instructions on setting up Hotmail, click "How to configure Hotmail?"
- Gmail: Choose Gmail and provide the necessary details: Mail domain name, SMTP server, SMTP username, Password, Encryption, Port. To view a detailed setup guide for Gmail, click "How to configure Gmail?"
- Yahoo Mail: Configure Yahoo Mail by entering the following information: Mail domain name, SMTP server, SMTP username, Password, Encryption, Port. Click "How to configure Yahoo Mail?" for a step-by-step guide.
- SendGrid: Select SendGrid and enter your API Key ID. If you don’t know how to retrieve the key, click "How to get key?" for detailed instructions.
- Brevo (formerly Sendinblue): Choose Brevo and input your API Key ID. To learn how to obtain the key, click "How to get key?"
- Mailjet: Select Mailjet and provide: API Key ID, and API Secret Key. Click "How to get key?" to view detailed instructions.
- Custom SMTP: If you prefer not to use the above services or are using an external email service, choose Custom SMTP and fill in the required fields according to your email provider's specifications.
Testing Your Email Configuration
After successfully saving your email configuration, it’s essential to verify the setup:
- Click "Send Test Mail".
- Check your inbox to ensure the email was delivered successfully.
Conclusion
Configuring email services in the Abandoned Cart Reminder module ensures smooth and effective email communication with your customers. Whether you’re using a default service like PrestaShop Mail or a third-party provider like Gmail, Yahoo, or SendGrid, the module makes it easy to set up and manage your email campaigns.
For further assistance, visit our Help Center or contact our support team.