How to Configure SMTP for Your PrestaShop Store Using Easy SMTP

What is SMTP

SMTP, or Simple Mail Transfer Protocol, is the standard technology used to send emails over the Internet. Configuring SMTP for your PrestaShop store ensures that your emails are reliably delivered to your customers' inboxes. Proper SMTP setup can improve deliverability, avoid emails being marked as spam, and help you utilize advanced email features provided by services like Amazon SES, Gmail, and others.

Configuring SMTP with Easy SMTP

Follow these steps to configure your SMTP settings using the Easy SMTP module in PrestaShop:

Step 1: Access SMTP settings

From your PrestaShop back office, navigate to Advanced Parameters > Email.

Step 2: Select who will receive emails

Choose who will receive emails from your store under "Send emails to":

• Customer service: For customer inquiries and support.
• Webmaster: For technical notifications and updates.

Step 3: Choose the mail sending method

Under the “Send emails to” option, select the method you want to use:

• Use /usr/sbin/sendmail (recommended): The default method that works for most setups.
• Set my own SMTP parameters: For advanced users who want to configure specific SMTP details.
• Amazon SES, Brevo, SendGrid, Mailjet, Gmail SMTP, Outlook OAuth, Yahoo SMTP: Select one of these options to connect with a preferred email service provider.
• Never send emails: Useful for testing purposes when you don’t want emails to be sent out.

Step 4: Select the email format

Choose how you want your emails to be sent under “Send email in” option:

• HTML format: Rich-text emails with styling and images.
• Text format: Plain-text emails without any formatting.
• Both: Sends both HTML and plain-text versions of the email.

Step 5: Log emails

Enable “Log Emails” to keep a record of all emails sent from your store. This can be helpful for troubleshooting, but it may require additional server resources.

Step 6: Remove the shop logo from emails

Decide whether to remove the shop logo file attached to emails by selecting No or Yes under the “Remove shop logo file attached to the email” option.

Step 7: DKIM Signing

DKIM (DomainKeys Identified Mail) is an email authentication method that helps ensure your emails are not tampered with during delivery. Enable the “DKIM signing” option to enhance the security of your emails and improve their chances of reaching the inbox rather than being marked as spam.

Step 8: Enable store name as prefix

You can include your store name as a prefix in the email’s subject line by selecting Yes or No under “Enable the store name as a prefix in the email's subject” option.

By following these steps, your SMTP will be configured, allowing you to send emails more reliably and securely. For the best performance, consider using a dedicated SMTP service and enabling features like DKIM signing to protect your brand’s reputation.