How to Import Product Reviews & Q&A with Product Reviews Module
The Product Reviews module allows you to collect and manage reviews and Q&A on your site and provides robust export/import features. These features enable you to backup, transfer, and restore data efficiently, making data management seamless and convenient.
Importing data via .zip file
Importing data via a .zip file is a straightforward process that ensures all your review data is accurately transferred without any loss. This method is beneficial when you have previously exported your data from the Product Reviews module and need to re-import it for backup restoration or migration purposes. By using the .zip import feature, you can quickly and securely reintegrate all your reviews, Q&A, and related information back into your store.
Steps to import:
- Open the module configuration page.
- Click the "Import/Export" tab.
- At the top of the middle column, find the "Import product review data" section.
- In the "Product review data package" field, click the "Browse" button.
- Select the product review data file exported from the module.
- Choose which data types (e.g., reviews, Q&A, module configuration, activities…) you want to import.
- Override existing items if they have the same ID: Enable this option to replace existing items with the same ID, or disable it to keep existing items.
- Remove all data before importing: Enable this option to delete all current data before importing the new data.
- Click the "Import reviews" button.
Done! You can now check the "Reviews & Ratings", "Questions & Answers" sections to see the imported data.
Importing data via CSV/XLSX file
The Product Reviews module offers the flexibility to import review data from CSV or XLSX files, allowing you to integrate reviews from various sources easily. This feature is particularly useful if you have review data stored in spreadsheets or if you are migrating reviews from another platform. By using CSV/XLSX import, you can systematically organize and prepare your data before importing, ensuring a smooth and error-free integration process.
Steps to import:
- On the Import/Export page, in the middle column, scroll down to find the "Import product review data using CSV or XLSX file" section, located just below the "Import product review data" section.
Click "Import_questions_example.xlsx" to download and view the sample file. - In the "Product review data package" field, click "Browse" to select the data file you want to import (Accepted formats: CSV, XLSX. Ensure your file structure matches the sample file for successful import).
- Remove all review data before importing: Enable this option to delete all current review data before importing the new data.
- Click the "Import reviews" button.
Done! You can now check the data in the "Reviews & Ratings", "Questions & Answers" sections.
Importing data from PrestaShop's "Product Comments" module
If you're using PrestaShop's native "Product Comments" module, the Product Reviews module allows seamless data synchronization to keep your reviews up-to-date. This compatibility ensures that you can consolidate all your customer feedback into one unified system, enhancing your review management process. By mapping criteria from the "Product Comments" module to the "Product Reviews" module, you can maintain the integrity of your data and ensure a smooth transition.
Steps to import:
- In the "Criterion mapping" section, you'll see all the criteria from the Product Comments module. Select the appropriate target criteria from the Product Reviews module. Example: Product Comments criteria - Quality, Shipping, Service. Map these to Product Reviews criteria - Quality, Delivery, Service.
- Click the "Import" button.
Done! All reviews rated based on the Product Comments criteria will be imported into the Product Reviews module and displayed on your website.
By following these guides, you can efficiently manage and import your product reviews and Q&A, ensuring your website remains informative and up-to-date