Product Reviews - Ratings, Google Snippets, Q&A

• 2-in-1 PrestaShop product reviews and FAQ (question and answer) module;
• Easy to manage reviews and FAQs: View, approve, reply, edit, like/dislike, delete and translate reviews/FAQs;
• Support multiple languages for each review/FAQ;
• Comment and reply on reviews or FAQs;
• Support reCAPTCHA (v2 and v3) reCAPTCHA Enterprise (Checkbox and Score-based), Cloudflare Turnstile for review, comments for review, reply, questions, answer, and comments for questions/answers.
• Assign customers to become the store’s staff and manage reviews/FAQ;
• Show product rating on Google snippet search results;
• Display average ratings and the latest reviews on the homepage.
• Provide a separate customer review page.
• Synchronize with the native “Product Comments” module by PrestaShop;
• Send a review reminder email to customers;
• Give a voucher to customers after they submit a review;
• Keep track of customer/visitor’s activities related to product reviews and FAQs;
• Get a notification when there is a new activity that needs your approval (new review, question, answer, etc.);
• Automatically send notification emails to store admin and customers via cronjob;
• Customize email templates for notification email and review reminder email;
• Add the review criteria for the customers with the application scope;
• Easy for customization, displays perfectly on any device;
• 1-click to import/export all review, question, and answer data using .csv and .xlsx files.
• Support multi-store mode;

Step 1: Download and install PrestaHero Connect: https://prestahero.com/en/145-prestahero-connect.html

Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.

Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.

*Note:

• Premium download: besides installing the modules using PrestaHero Connect, you can open "My account > My downloads" page at PrestaHero and download your purchased modules.
• Free download: you can download the installation package directly on the module details page at PrestaHero.

Version 3.0.3

• Module improvements

Version 3.0.0

• Major refactor: clearer code structure, autoload, and better PrestaShop 8/9 compatibility
• Privacy (GDPR): public review/Q&A list JSON no longer exposes email, full first/last name, or id_customer / id_guest to visitors (only display name stays public; authors keep what they need to edit)
• Stronger front-office security: review grades, orders, comment rights, moderation, and vouchers hardened against abuse and data leaks
• Back Office security: stricter staff permissions, safer import (no XSS/malware in review content), secrets (reCAPTCHA/Turnstile) no longer exposed in plain text in config export/UI
• Anti-spam improvements for posting reviews, comments, and votes (rate limits applied at the right time)
• Reviews are shared by product (no longer split by shop in a misleading way)
• Better PHP 8.4 / 8.5 compatibility (deprecated warnings)
• Improved cron, MySQL queries, multi-store handling and admin UI

Version 2.8.6

• New option: Display/hide "All reviews" page on the front office.

Version 2.8.5

• Added AI Review Summary: generate product review summaries with OpenAI and show them on the product page
• Summaries are created in the background via cron job (storefront never calls the AI API directly)

Version 2.8.4

• SEO improvements: Meta titles and descriptions now correctly applied on All Reviews, Activities, and My Reviews pages. Admin links added for quick SEO editing.
• Security enhancements: Better CSRF token handling and improved form validation for AJAX submissions.
• Frontend improvements: Product review modal now lazy-loads and retries if the comment URL is not immediately available. Added new JS variables for integration.

Version 2.8.2

• Module improvement

Version 2.8.0

• Added nofollow handling for review-related links to keep action URLs cleaner from an SEO perspective.
• Added a new bulk action to reject multiple reviews directly from the review list page.
• Enhanced frontend security for review and comment endpoints with additional CSRF protection.
• Added lightweight rate limiting for selected frontend controllers to reduce the impact of repeated automated requests.
• Improved action validation so only allowed review actions can be processed.
• Strengthened request filtering to block invalid, unexpected or suspicious GET/POST requests earlier.
• Added extra parameter validation to reject abnormal requests or requests with excessive parameters.
• Improved input validation to reduce risks from automated spam, malicious traffic and invalid review requests.

Version 2.7.9

• Improved UTF-8 character rendering for customer names, review titles, and review content.
• Enhanced handling of special characters such as accented letters and Spanish characters like á, é, í, ó, ú, and ñ.
• Enhanced security and validation in review-related data processing.
• Improved override update handling to ensure module override files are refreshed correctly during upgrade.

Version 2.7.8

• New feature: Added an option to disable the All Reviews page when the store owner does not require it.
• Enhanced compatibility with customized PrestaShop SEO URL structures.
• Product reviews links and review-related pages now adapt correctly to different product route patterns configured in Shop Parameters > Traffic & SEO.
• Improved review rating selection experience by ensuring ratings are only submitted after an explicit customer click, while hover effects remain visual only.
• Optimized review page indexing behavior to reduce unnecessary crawling of deep paginated review URLs.
• Enhanced sitemap generation and review URL handling for better search engine compatibility.
• Improved review page architecture to help merchants maintain cleaner and more relevant indexed content.

Version 2.7.6

• Improved SVG styling scope to avoid overriding global website SVG elements.
• Cleaned up duplicate CSS rules in productcomments.css.

Version 2.7.5

• Update compatibility with psgdpr module

Version 2.7.4

• Update compatibility with PrestaShop 9.1 and Hummingbird 2.0 theme

Version 2.7.3

• Module improvements

Version 2.7.2

• New feature: Integrated with Cloudflare Turnstile to prevent spam

Version 2.7.1

• Module improvements

Version 2.6.5

• Support both Google reCAPTCHA Legacy and the latest reCAPTCHA Enterprise

Version 2.6.4

• Improved compatibility with PrestaShop 9.0 in the Import/Export reviews feature.
• Enhanced CSV import process for smoother file handling.

Version 2.6.3

• Improved email handling: All notification emails sent to admin now include customer’s email as Reply-To, so admins can directly reply to customers when receiving a new review, comment, or question.
• New feature: Added Google Shopping integration – export all collected reviews in XML format for Google Shopping.

Version 2.6.2

• Update compatibility with PrestaShop 9.0

Version 2.6.1

• Enhanced email validation logic to prevent future issues with malformed email addresses during automated tasks
• Module improvements

Version 2.6.0

• Module improvements

Version 2.5.9

• Update compatibility with PrestaShop 8.2.1

Version 2.5.8

• Module improvement

Version 2.5.6

• Update: display a notification message when importing review data

Version 2.5.5

• Module improvement

Version 2.5.3

• Update compatibility with PrestaShop 8.2.0

Version 2.5.2

• Update override code

Version 2.5.1

• Module improvements

Version 2.5.0

• Update module translation for all supported languages

Version 2.4.9

• Module improvements
• Update email templates
• Update compatibility with "Abandoned Cart Reminder" module by PrestaHero

Version 2.4.8

• Update compatibility with PrestaShop 8.1.6

Version 2.4.7

• Update compatibility with the Creative Element module

Version 2.4.6

• Update file comment.css for product detail pages

Version 2.4.5

• Add "available_date" variable into email templates
• Update CSS to be compatible with PrestaShop 8.1.5

Version 2.4.3

• Module improvements

Version 2.4.2

• Module improvements

Version 2.4.1

• Update compatibility with PrestaShop 8.1.4
• Change module name

Version 2.4.0

• Update premade email template

Version 2.3.9

• Minor CSS changes

Version 2.3.8

• Module improvement: add "ISO lang" column on the review exported data file

Version 2.3.4

• Module improvements

Version 2.3.3

• New feature: allow admin to select the language to display on "View details" popup for product reviews, comments, replies, questions, and answers on the back office

Version 2.3.2

• Module improvements
• Update compatibility with PrestaShop 8.1.2

Version 2.3.1

• New option: How to display ratings and questions when no data is available

Version 2.3.0

New options:

• Where to display "Average review" block
• How to display the time period of customer reviews

Version 2.2.6

• New feature: Smart cache option for product reviews

Version 2.2.3

• Minor improvement

Version 2.2.2

New features:

• Display "Customer reviews" section on homepage
• Display a separate page for all customer reviews

Version 2.2.1

New options:

• Display all photos in product review
• Display average rating and the latest reviews on the homepage

Version 2.2.0

• New feature: Import reviews, questions, answers using .csv and .xlsx files

Version 2.1.9

• New option: "Minimum content length of review, comment or reply" and "Minimum content length of question, comment or answer"
• New feature: Unsubscribe notification email

Version 2.1.8

• Module improvements

Version 2.1.4

• Update translation: German, Dutch, Polish, Portuguese, Czech, Russian, and Vietnamese

Version 2.1.3

• Update compatibility with PrestaShop 8.0.0

Version 2.1.1

• Update "How to display customer name" option

Version 2.0.9

• Module improvements

Version 2.0.8

• Update: when admin/staff manually add a new review from the back office, customer's email field is optional.

Version 2.0.7

• Update Vietnamese translation for module

Version 2.0.6

• Hide publish time of reviews/questions will also hide "Verified purchase" label

Version 2.0.5

New options:

• Display publish time of product review/question
• Sort order for reviews/questions
• How to display customer name: full name or acronym

Version 2.0.4

• Update Spanish, Italian, and French translations for module

Version 2.0.3

• Update "Send email to guest" feature: when the admin replies to Guest review or answers Guest question, a notification email will be sent to guest's inbox.

Version 2.0.2

• Update mail content

Version 1.1.9

• Change mail templates