Trusted Reviews: Product reviews, ratings, Q&A

• 2-in-1 PrestaShop product reviews and FAQ (question and answer) module;
• Easy to manage reviews and FAQs: View, approve, reply, edit, like/dislike, delete, report and translate reviews/FAQs;
• Support multiple languages for each review/FAQ;
• Comment and reply on reviews or FAQs;
• Support reCAPTCHA (v2 and v3) for comment form;
• Assign customers to become store’s staff and manage reviews/FAQ;
• Show product rating on Google snippet search results;
• Display average ratings and the latest reviews on the homepage.
• Provide a separate customer review page.
• Synchronize with the native “Product Comments” module by PrestaShop;
• Send a review reminder email to customers;
• Give a voucher to customers after they submit a review;
• Keep track of customer/visitor’s activities related to product reviews and FAQs;
• Get a notification when there is a new activity that needs your approval (new review, question, answer, etc.);
• Automatically send notification emails to store admin and customers via cronjob;
• Customize email templates for notification email and review reminder email;
• Add the review criteria for the customers with application scope;
• Easy for customization, display perfectly on any device;
• 1-click to import/export all review, question, and answer data using .csv and .xlsx files.
• Support multi-store mode;

Step 1: Download and install PrestaHero Connect: https://prestahero.com/en/145-prestahero-connect.html

Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.

Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.

*Note:

• Premium download: besides installing the modules using PrestaHero Connect, you can open "My account > My downloads" page at PrestaHero and download your purchased modules.
• Free download: you can download the installation package directly on the module details page at PrestaHero.

Version 2.3.1

• New option: How to display ratings and questions when no data is available

Version 2.3.0

New options:

• Where to display "Average review" block
• How to display the time period of customer reviews

Version 2.2.6

• New feature: Smart cache option for product reviews

Version 2.2.3

• Minor improvement

Version 2.2.2

New features:

• Display "Customer reviews" section on homepage
• Display a separate page for all customer reviews

Version 2.2.1

New options:

• Display all photos in product review
• Display average rating and the latest reviews on the homepage

Version 2.2.0

• New feature: Import reviews, questions, answers using .csv and .xlsx files

Version 2.1.9

• New option: "Minimum content length of review, comment or reply" and "Minimum content length of question, comment or answer"
• New feature: Unsubscribe notification email

Version 2.1.8

• Module improvements

Version 2.1.4

• Update translation: German, Dutch, Polish, Portuguese, Czech, Russian, and Vietnamese

Version 2.1.3

• Update compatibility with PrestaShop 8.0.0

Version 2.1.1

• Update "How to display customer name" option

Version 2.0.9

• Module improvements

Version 2.0.8

• Update: when admin/staff manually add a new review from the back office, customer's email field is optional.

Version 2.0.7

• Update Vietnamese translation for module

Version 2.0.6

• Hide publish time of reviews/questions will also hide "Verified purchase" label

Version 2.0.5

New options:

• Display publish time of product review/question
• Sort order for reviews/questions
• How to display customer name: full name or acronym

Version 2.0.4

• Update Spanish, Italian, and French translations for module

Version 2.0.3

• Update "Send email to guest" feature: when the admin replies to Guest review or answers Guest question, a notification email will be sent to guest's inbox.

Version 2.0.2

• Update mail content

Version 1.1.9

• Change mail templates

Version 1.1.7

• Modify rating invitation mail template
• Add customer name to mail log
• Other minor changes

Version 1.1.3

• Modify email template
• Add Staff management area
• Log sent mails

Version 1.1.2

• Minor change in email template
• Add guest option when adding new review by Admin

Version 1.1.0

• Update notification popup when customers are not allowed to write review
• Add country, verified purchase & date time when creating a new review from Admin panel
• Other minor modifications

Version 1.0.9

• Add automation tab, action on activities
• Add option to record activities
• Update options who are allowed to write reviews & ratings
• Add email template, mail tracking, mail queue
• Added option to limit review writing time
• Other minor changes

Version 1.0.4

• Translation bug fix
• Correct discount code
• Other minor updates

Version 1.0.3

• Release version