Product Reviews - Reseñas, Rating, Google Snippets, Q&A

• Reseñas de productos y sistema de preguntas frecuentes (FAQ) en un solo módulo PrestaShop;
• Gestión sencilla de opiniones y FAQ: ver, aprobar, responder, editar, gustar/disgustar y traducir opiniones y FAQ rápidamente;
• Opiniones y FAQ en múltiples idiomas;
• Comenta y responde opiniones o FAQ;
• Compatible con reCAPTCHA legacy (v2 y v3), reCAPTCHA Enterprise (Checkbox yScore-based) y Cloudflare Turnstile para reseñas, comentarios de reseñas, respuestas, preguntas, respuestas y comentarios en preguntas/respuestas;
• Asigna clientes como empleados para gestionar opiniones y FAQ;
• Muestra calificaciones de productos en fragmentos de Google (Google snippet);
• Muestra calificaciones promedio y últimas reseñas en página de inicio;
• Página de reseñas de clientes por separado;
• Sincroniza con módulo nativo de PrestaShop "Comentarios de Productos";
• Envía recordatorios de opiniones a clientes por email;
• Ofrece cupones de descuento por opiniones;
• Registra actividades de clientes relacionadas con opiniones y FAQ;
• Notificaciones por actividad nueva (opiniones, preguntas, respuestas);
• Envío automático de emails a admin y clientes;
• Personaliza plantillas de emails para notificaciones;
• Agrega criterios de opinión con campo de uso;
• Totalmente personalizable y adaptable;
• Importa/exporta datos con 1 clic en .csv y .xlsx;
• Compatible con modo multitienda.

Paso 1: Descargue e instale PrestaHero Connect: https://prestahero.com/es/145-prestahero-connect.html

Paso 2: Vuelva a cargar su back office, luego navegue a "PrestaHero > Módulos de PrestaHero" y haga clic en "Conectar a PrestaHero" para conectar su sitio web con PrestaHero de forma segura con sus credenciales de PrestaHero.

Paso 3: Busque el módulo que compró (o módulos gratuitos) y haga clic en "Instalar" o "Actualizar" para instalar los módulos o actualizar sus módulos cada vez que se lance una nueva versión.

¡Ahora está listo para disfrutar de nuestro módulo!

*Nota:

• Descarga premium: además de instalar los módulos usando PrestaHero Connect, puede abrir la página "Mi cuenta > Mis descargas" en PrestaHero y descargar los módulos comprados.
• Descarga gratuita: puede descargar el paquete de instalación directamente en la página de detalles del módulo en PrestaHero.

Version 3.0.8

• Marketplace seller replies — Seller replies can show the shop name (and shop details when available) instead of only the customer account name, so buyers clearly see who is responding.
• Reviews work on cached product pages — With full-page cache (SuperSpeed, Cloudflare, etc.), the reviews list no longer stays empty or stuck on “View more…”. Loading and posting reviews, replies, and votes work correctly again.
• Cleaner upgrades — After updating by zip upload, leftover files from older module versions are removed so they don’t clash with the current code or leave old overrides behind. Your reviews, media, and settings stay untouched.
• More stable cron & logs — The cronjob log page no longer runs out of memory on very large logs. Logs are trimmed automatically, and the last cron run is stored safely outside the database configuration table.
• PrestaShop 9 & PHP 8.4 ready — Better compatibility with PrestaShop 9 / PHP 8.4 while keeping support for the older versions declared by the module.

Version 3.0.3

• Module improvements

Version 3.0.0

• Major refactor: clearer code structure, autoload, and better PrestaShop 8/9 compatibility
• Privacy (GDPR): public review/Q&A list JSON no longer exposes email, full first/last name, or id_customer / id_guest to visitors (only display name stays public; authors keep what they need to edit)
• Stronger front-office security: review grades, orders, comment rights, moderation, and vouchers hardened against abuse and data leaks
• Back Office security: stricter staff permissions, safer import (no XSS/malware in review content), secrets (reCAPTCHA/Turnstile) no longer exposed in plain text in config export/UI
• Anti-spam improvements for posting reviews, comments, and votes (rate limits applied at the right time)
• Reviews are shared by product (no longer split by shop in a misleading way)
• Better PHP 8.4 / 8.5 compatibility (deprecated warnings)
• Improved cron, MySQL queries, multi-store handling and admin UI

Version 2.8.6

• New option: Display/hide "All reviews" page on the front office.

Version 2.8.5

• Added AI Review Summary: generate product review summaries with OpenAI and show them on the product page
• Summaries are created in the background via cron job (storefront never calls the AI API directly)

Version 2.8.4

• SEO improvements: Meta titles and descriptions now correctly applied on All Reviews, Activities, and My Reviews pages. Admin links added for quick SEO editing.
• Security enhancements: Better CSRF token handling and improved form validation for AJAX submissions.
• Frontend improvements: Product review modal now lazy-loads and retries if the comment URL is not immediately available. Added new JS variables for integration.

Version 2.8.2

• Module improvement

Version 2.8.0

• Added nofollow handling for review-related links to keep action URLs cleaner from an SEO perspective.
• Added a new bulk action to reject multiple reviews directly from the review list page.
• Enhanced frontend security for review and comment endpoints with additional CSRF protection.
• Added lightweight rate limiting for selected frontend controllers to reduce the impact of repeated automated requests.
• Improved action validation so only allowed review actions can be processed.
• Strengthened request filtering to block invalid, unexpected or suspicious GET/POST requests earlier.
• Added extra parameter validation to reject abnormal requests or requests with excessive parameters.
• Improved input validation to reduce risks from automated spam, malicious traffic and invalid review requests.

Version 2.7.9

• Improved UTF-8 character rendering for customer names, review titles, and review content.
• Enhanced handling of special characters such as accented letters and Spanish characters like á, é, í, ó, ú, and ñ.
• Enhanced security and validation in review-related data processing.
• Improved override update handling to ensure module override files are refreshed correctly during upgrade.

Version 2.7.8

• New feature: Added an option to disable the All Reviews page when the store owner does not require it.
• Enhanced compatibility with customized PrestaShop SEO URL structures.
• Product reviews links and review-related pages now adapt correctly to different product route patterns configured in Shop Parameters > Traffic & SEO.
• Improved review rating selection experience by ensuring ratings are only submitted after an explicit customer click, while hover effects remain visual only.
• Optimized review page indexing behavior to reduce unnecessary crawling of deep paginated review URLs.
• Enhanced sitemap generation and review URL handling for better search engine compatibility.
• Improved review page architecture to help merchants maintain cleaner and more relevant indexed content.

Version 2.7.6

• Improved SVG styling scope to avoid overriding global website SVG elements.
• Cleaned up duplicate CSS rules in productcomments.css.

Version 2.7.5

• Update compatibility with psgdpr module

Version 2.7.4

• Update compatibility with PrestaShop 9.1 and Hummingbird 2.0 theme

Version 2.7.3

• Module improvements

Version 2.7.2

• New feature: Integrated with Cloudflare Turnstile to prevent spam

Version 2.7.1

• Module improvements

Version 2.6.5

• Support both Google reCAPTCHA Legacy and the latest reCAPTCHA Enterprise

Version 2.6.4

• Improved compatibility with PrestaShop 9.0 in the Import/Export reviews feature.
• Enhanced CSV import process for smoother file handling.

Version 2.6.3

• Improved email handling: All notification emails sent to admin now include customer’s email as Reply-To, so admins can directly reply to customers when receiving a new review, comment, or question.
• New feature: Added Google Shopping integration – export all collected reviews in XML format for Google Shopping.

Version 2.6.2

• Update compatibility with PrestaShop 9.0

Version 2.6.1

• Enhanced email validation logic to prevent future issues with malformed email addresses during automated tasks
• Module improvements

Version 2.6.0

• Module improvements

Version 2.5.9

• Update compatibility with PrestaShop 8.2.1

Version 2.5.8

• Module improvement

Version 2.5.6

• Update: display a notification message when importing review data

Version 2.5.5

• Module improvement

Version 2.5.3

• Update compatibility with PrestaShop 8.2.0

Version 2.5.2

• Update override code

Version 2.5.1

• Module improvements

Version 2.5.0

• Update module translation for all supported languages

Version 2.4.9

• Module improvements
• Update email templates
• Update compatibility with "Abandoned Cart Reminder" module by PrestaHero

Version 2.4.8

• Update compatibility with PrestaShop 8.1.6

Version 2.4.7

• Update compatibility with the Creative Element module

Version 2.4.6

• Update file comment.css for product detail pages

Version 2.4.5

• Add "available_date" variable into email templates
• Update CSS to be compatible with PrestaShop 8.1.5

Version 2.4.3

• Module improvements

Version 2.4.2

• Module improvements

Version 2.4.1

• Update compatibility with PrestaShop 8.1.4
• Change module name

Version 2.4.0

• Update premade email template

Version 2.3.9

• Minor CSS changes

Version 2.3.8

• Module improvement: add "ISO lang" column on the review exported data file

Version 2.3.4

• Module improvements

Version 2.3.3

• New feature: allow admin to select the language to display on "View details" popup for product reviews, comments, replies, questions, and answers on the back office

Version 2.3.2

• Module improvements
• Update compatibility with PrestaShop 8.1.2

Version 2.3.1

• New option: How to display ratings and questions when no data is available

Version 2.3.0

New options:

• Where to display "Average review" block
• How to display the time period of customer reviews

Version 2.2.6

• New feature: Smart cache option for product reviews

Version 2.2.3

• Minor improvement

Version 2.2.2

New features:

• Display "Customer reviews" section on homepage
• Display a separate page for all customer reviews

Version 2.2.1

New options:

• Display all photos in product review
• Display average rating and the latest reviews on the homepage

Version 2.2.0

• New feature: Import reviews, questions, answers using .csv and .xlsx files

Version 2.1.9

• New option: "Minimum content length of review, comment or reply" and "Minimum content length of question, comment or answer"
• New feature: Unsubscribe notification email

Version 2.1.8

• Module improvements

Version 2.1.4

• Update translation: German, Dutch, Polish, Portuguese, Czech, Russian, and Vietnamese

Version 2.1.3

• Update compatibility with PrestaShop 8.0.0

Version 2.1.1

• Update "How to display customer name" option

Version 2.0.9

• Module improvements

Version 2.0.8

• Update: when admin/staff manually add a new review from the back office, customer's email field is optional.

Version 2.0.7

• Update Vietnamese translation for module

Version 2.0.6

• Hide publish time of reviews/questions will also hide "Verified purchase" label

Version 2.0.5

New options:

• Display publish time of product review/question
• Sort order for reviews/questions
• How to display customer name: full name or acronym

Version 2.0.4

• Update Spanish, Italian, and French translations for module

Version 2.0.3

• Update "Send email to guest" feature: when the admin replies to Guest review or answers Guest question, a notification email will be sent to guest's inbox.

Version 2.0.2

• Update mail content

Version 1.1.9

• Change mail templates