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Purchase

Can one license be used for multiple websites? Should I provide the dev domain or live domain when purchasing?

How can I change the address information on the invoice for my accountant?

Support

What does 1 year of technical support include?

Is support available after the support period expires?

What information is required when requesting technical support?

If I can access FTP but the support staff cannot, and they request a recheck and whitelisting of IP, what should I do?

What should I do if I don't remember or don't know my FTP and cPanel information?

Refund

When are refunds accepted?

When are refunds not accepted?

What if the issue persists after 15 days?