Getting Started - Configuring Email Notifications

Email notifications are a critical component of the Store Pickup and Local Delivery module in PrestaShop. These notifications keep both customers and administrators updated on the status of pickup slots, ensuring smooth communication and a seamless pickup experience.

Accessing the email notification configuration

To configure email notifications, follow these instructions:

• Go to the module configuration page.
• Select the "Settings" menu.
• Click on the "Email" tab to access the email notification settings.

Configuring email notifications

1. Send email to administrator

You can set up notifications for store administrators to stay informed about the status of pickup slots. These emails can be sent when a slot changes status:

• Pending: Notify the admin when a pickup slot is newly booked.
• Prepare for order: Notify the admin when the order is ready for preparation.
• Completed: Notify the admin when the pickup is completed.
• Canceled: Notify the admin when the pickup slot is canceled.

You can add multiple email addresses to receive these notifications by entering each email on a new line.

Example:

In our women's fashion store, Camellia Studio, the administrator receives notifications when customer Marie schedules, completes, or cancels her pickup slot.

2. Send email to customer

Customers should also receive timely notifications regarding their pickup slots. You can configure the system to send emails when:

• Pending: Inform the customer that their pickup slot is confirmed.
• Prepare for order: Notify the customer that their order is being prepared.
• Completed: Let the customer know that their order is ready for pickup.
• Canceled: Notify the customer if their pickup slot is canceled.

Example:

When Marie schedules a pickup at Camellia Studio, she will receive an email confirmation. As her order is prepared, she will be notified, and upon completion, she’ll receive another email letting her know it’s time to pick up her items.

Setting up email notifications in the Store Pickup and Local Delivery module ensures that store administrators and customers like Marie are always informed about the status of their orders. This helps improve communication and provides a better overall shopping experience.