How Customers Can Register for Loyalty, Referral & Affiliate Programs?

In this article, we will help you understand the process of registering for the Loyalty, Referral, and Affiliate Programs on your PrestaShop website. Follow these steps to ensure a smooth registration experience for your customers.

Enabling/Disabling the Application Requirement

As an admin, you can control whether customers need to submit an application to join your marketing programs through the settings in the "Conditions" tab of each program. Here’s how to configure it:

1. Go to the specific marketing program (Loyalty, Referral, or Affiliate) you want to configure.
2. Click on the "Conditions" tab.
3. Find the option "Require customer to submit an application to join the program."
4. Enable this option to require customers to submit an application, or disable to allow automatic registration if they meet the conditions.

Customer Application Process

If the application requirement is enabled, customers will need to go through an additional step to join the program. Here’s what they need to do:

1. Meet program conditions: Ensure they satisfy all the conditions you specified in the "Conditions" tab of the program.
2. Submit application form: Customers will need to fill out an application form provided on the program’s registration page.
3. Admin approval: After submitting the application, it will be reviewed by the admin. You (admin) need to manually approve the applications to allow customers to join the program. Customers will be notified once their application is approved.

Manual Addition by Admin

As an admin, you can also manually add customers to the program without requiring them to submit an application. Here’s how:

1. In your PrestaShop admin panel, navigate to the “Customers/User".
2. Click on the “Add user” button.
3. In the popup window, search for the customer by their ID, email, or name.
4. Choose the programs you want to add the customer to from the available options.
5. Complete the process by confirming the addition of the customer to the selected programs.

By following these steps, customers can easily register for your Loyalty, Referral, and Affiliate Programs, or you can manually add them if needed. This guide should help streamline the registration process, ensuring a seamless experience for both admins and customers.

For more detailed assistance or troubleshooting, feel free to reach out to our support team. Thank you for choosing PrestaHero!