Abandoned Cart Reminder: Auto Email & Remarketing - Boost sales
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Boost sales and revenue by recovering abandoned carts with this PrestaShop abandoned cart reminder. Send reminders via email, popup, highlight bar and web push, with discounts to convert. Also send auto emails after subscribe, sign-up or purchase.
Boost sales and revenue by recovering abandoned carts with this PrestaShop abandoned cart reminder. Send reminders via email, popup, highlight bar and web push, with discounts to convert. Also send auto emails after subscribe, sign-up or purchase.
Why Abandoned Cart Reminder Matters for Your PrestaShop Store
Are customers adding products to their carts but leaving your website before completing checkout?
Are you losing potential sales because you cannot manually follow up with every abandoned cart?
Cart abandonment is a common challenge for online stores, and without the right reminder, many customers may never return.
Abandoned Cart Reminder: Auto Email & Remarketing is an all-in-one PrestaShop abandoned cart module that automatically reminds customers through email reminders and on-site notifications, brings them back to their carts, and helps you recover more sales and increase revenue.
What You Get with Abandoned Cart Reminder
Abandoned Cart Reminder: Auto Email & Remarketing is an all-in-one PrestaShop abandoned cart reminder module that helps you recover abandoned carts, reconnect with shoppers automatically and turn more carts into sales.
With Abandoned Cart Reminder, you can:
Increase sales and revenue by turning abandoned carts into completed purchases.
Remind customers about abandoned carts via email, popup, highlight bar, web push and on-site notifications.
Encourage customers to complete checkout with fixed or automatically generated discount codes.
Track abandoned carts, reminders sent to each customer, and which carts are recovered after a reminder.
Stay connected with customers through auto newsletter emails after they subscribe, sign up or make a purchase.
Capture leads and grow your contact list with customizable lead forms.
How Abandoned Cart Reminder Helps You Recover Lost Sales
When customers add products to their carts but leave without completing checkout, this PrestaShop abandoned cart reminder detects the abandoned carts and automatically follows up through the reminder campaigns you enable.
1. Abandoned Cart Email Reminder
Automatically send personalized reminder emails after a cart has been abandoned for a specified period.
Each email can include the products left in the cart, customer information, a direct link back to checkout and an optional discount code. This reminds customers what they left behind and encourages them to return and complete their purchase, helping you recover more sales.
2. Popup Reminder
Display a customizable popup to remind customers about their abandoned cart while they browse your store.
Show cart details, a checkout link and an optional discount to catch their attention and guide them back to checkout to complete their order.
3. Highlight Bar Reminder
Show a sticky highlight bar at the top of the website with customizable cart reminders and special offers. It stays visible while customers browse without interrupting their shopping experience.
The continuous reminder keeps their purchase in mind and provides an easy way back to checkout, increasing the chance of completing the order.
4. Web Push Notification
Send web push notifications to remind subscribed customers about products left in their carts.
Web push notifications can appear even when customers switch to another browser window or are doing something else on their computer. This keeps their abandoned cart in mind and encourages them to return to your store and complete checkout.
5. Browser Tab Notification
Display the number of products in the customerβs cart directly on the browser tab.
When shoppers become distracted, open another tab or switch between multiple pages, the visible cart item count reminds them that products are still waiting in their cart and encourages them to return to complete the order.
6. Leaving Website Popup
Detect when customers appear ready to leave the website, such as when they move the cursor toward the browser controls to close the tab, close the window or navigate away.
The module then displays an exit-intent popup with a reminder or special offer, giving shoppers one final reason to return to checkout and complete their purchase before leaving.
Together, these six campaigns help you reach shoppers both while they are browsing your website and after they leave. Each campaign can include multiple reminders, with separate timing, content, and discount offers for each follow-up
This flexibility allows your PrestaShop abandoned cart reminder to re-engage customers at the right moments, give them a reason to return and complete their abandoned carts, and ultimately help increase your sales and revenue.
How Reminder Campaigns Work in Practice
With our PrestaShop cart reminder module, you can combine different reminders, timing, and discounts to bring customers back and recover abandoned carts.
For example, you can enable these three campaigns:
On-site reminder: Show a 10% discount highlight bar after 5 minutes.
Exit reminder: Show a 15% discount popup when customers are about to leave.
Email reminders: Send multiple reminders β 20% off after 3 hours, then 25% off after 3 days.
These reminders work together at different stages to encourage customers to return and complete their purchase.
How Auto Email and Newsletters Build Customer Relationships and Encourage Repeat Sales
Keep Customers Engaged with Auto Email and Newsletters
Beyond abandoned cart recovery, this PrestaShop abandoned cart module lets you automatically send marketing emails and newsletters to keep customers engaged.
You can automatically send emails:
After subscribing newsletter: Welcome new subscribers or send relevant content and promotional offers after they subscribe.
After customer registration: Send a welcome email after a customer creates an account and offer a discount on their first purchase.
After order completion: Follow up after a completed order with useful information, product recommendations or special offers.
Schedule time (All registered customers): Send a newsletter or marketing email to all registered customers at a selected date and time.
Run now (All registered customers): Send an email to all registered customers as soon as the campaign is launched.
Last login time: Re-engage customers who have not returned to your store for a defined period.
Use these emails to share helpful content, introduce products, announce promotions and keep your brand present in customersβ minds. Regular communication helps strengthen customer relationships, improve brand recall and encourage customers to return and purchase more often.
Capture More Potential Customers with Lead Forms
Not every visitor is ready to create an account or complete a purchase immediately.
The module allows you to create unlimited customizable lead forms to collect email addresses and other contact information from visitors.
You can use these leads for future newsletters, auto email campaigns and customer follow-ups, helping turn anonymous visitors into potential customers.
This makes Abandoned Cart Reminder more than a standard PrestaShop cart reminder. It also supports lead generation, ongoing customer engagement and future sales opportunities.
How Built-In Features Make Reminder and Auto Email Management Easier
This PrestaShop abandoned cart reminder gives you everything you need to manage cart recovery and auto email campaigns in one place.
Easy campaign setup: Target customers by cart value, group or country, then choose the timing, content and discount.
Cart recovery management: View abandoned and recovered carts, customer details and reminder history, or send reminders manually.
Ready-to-use email templates: Choose from 16 templates or create your own with dynamic customer and cart information.
Test and track campaigns: Check emails before sending and track opens, clicks, reminder displays and recovered carts.
Reliable email automation: Automate scheduled emails with Cronjob and send via PrestaShop Mail, Gmail, SendGrid, Brevo, Mailjet or custom SMTP.
Together, these features make the Abandoned cart reminder module easier to operate while supporting both lost-sale recovery and long-term customer engagement through automated email marketing.
Who Should Use Abandoned Cart Reminder
Abandoned Cart Reminder is designed for PrestaShop merchants who want to turn more abandoned carts into sales, automate customer follow-ups and stay connected with shoppers through email marketing.
This module is especially recommended if your store:
Wants to increase sales and revenue by recovering abandoned carts that would otherwise be lost.
Has a high number of abandoned carts and wants to bring more shoppers back to complete checkout.
Wants to automate cart follow-ups instead of manually reminding customers.
Wants to reach customers at different moments, both while they are browsing and after they leave the store.
Wants to stay connected with customers through automatic emails after registration, subscription or purchase.
Prefers an all-in-one solution for abandoned cart recovery and automated email follow-ups instead of using several separate tools.
Whether you run a new store or a high-traffic shop with many daily carts, this PrestaShop abandoned cart module helps you build a more organized process for recovering lost sales and keeping customers engaged.
Frequently Asked Questions
Q: How does Abandoned Cart Reminder help recover lost sales?
A: It automatically reminds customers about their abandoned carts through email, popup, highlight bar, web push and other channels. You can also offer discounts to encourage them to return and complete their purchase.
Q: Is Abandoned Cart Reminder fully automated?
A: Yes. After you configure your campaigns and cronjob, the module can automatically send emails or display reminders when the selected conditions are met. You only need to review and update campaigns when your marketing strategy changes.
Q: Can I create multiple campaigns for different customer groups?
A: Yes. You can create unlimited campaigns and define eligible customers according to conditions such as customer group, country and minimum or maximum cart value. This allows you to prepare different messages and offers for different audiences.
Q: Can I send multiple reminders in one campaign?
A: Yes. Each campaign can include multiple reminders with different timing, content and discount offers. For example, you can send the first reminder after 3 hours and a second reminder after 3 days with a different message and discount.
Q: Can I offer discounts through reminder campaigns?
A: Yes. You can add a fixed voucher code or configure the module to automatically generate discount codes. You can also customize the discount, validity period, reminder content and campaign conditions according to your promotion.
Q: What happens if a reminder email fails to send?
A: Failed emails can be saved in the mail queue and automatically retried during the next cronjob execution. This helps reduce missed follow-up opportunities caused by temporary email delivery errors.
Q: Is there a limit on the number of reminder campaigns I can create?
A: No. You can create unlimited reminder campaigns and configure different conditions, timing, content and offers for each campaign.
Q: Can I control how often customers receive or see reminders?
A: Yes. You can configure the sending or display frequency for each campaign, helping you follow up with customers without showing or sending reminders more often than intended.
Q: Can I create my own email design and content?
A: Yes. The module includes 16 premade email templates to help you get started quickly, and you can also create unlimited custom templates to match your store and marketing campaigns.
Q: Can reminder content automatically display customer and cart information?
A: Yes. Built-in shortcodes allow you to add dynamic information such as customer details, products in the cart, discount information and other campaign data to your email, popup, highlight bar and web push notification content.
Q: Will web push notifications work for every customer?
A: Not always. Web push notifications require HTTPS, a supported browser and permission from the customer to receive browser notifications. They work with Chrome and certain other compatible browsers.
Q: What is the difference between abandoned cart email reminders and the auto email tool?
A: Abandoned cart email reminders focus on customers who left products in their cart and guide them back to checkout. The auto email tool lets you send custom emails or newsletters based on other triggers, such as registration or newsletter subscription, so you can run broader follow-up and remarketing campaigns.
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Features
Key Features
Multi-channel reminder campaigns
Abandoned cart email reminder: send cart reminders to customers via email automatically (using cronjob), and report the number of reminder emails that were read.
Popup reminder: attract customers to complete their order by displaying a prompt popup with attractive content (offering discounts, free shippingβ¦)
Highlight bar reminder (sticky bar notification): can be set with all similar parameters as email reminder and popup reminder such as discount, frequency, custom content, etc.
Web push notification: displaying a cart reminder under the form of a web browser notification
Leaving website reminder (Exit-Intent popup): display a popup notification when customers are going to leave your website
Browser tab notification: display the number of current products in the customerβs cart on the web browser tab
Abandoned cart management
View and manage all PrestaShop abandoned carts from one place.
Review cart details and reminder activity logs.
Manually send an abandoned cart reminder for a selected cart.
View a complete list of recovered carts and their order information.
Allow customers to save their shopping carts for later.
Abandoned cart recovery
Track abandoned cart recovery and see which abandoned carts are converted into completed orders after customers receive reminders.
View all recovered carts in one place with customer, order value, discount, reminder and purchase information.
Review the reminders sent before each cart was recovered to understand which follow-ups led to completed purchases.
Auto Email & Newsletter Campaigns
Create unlimited auto email, newsletter and email marketing campaigns independent of abandoned cart recovery.
Send emails automatically after customer registration.
Send follow-up emails after order completion.
Send emails to all registered customers at a selected date and time with Schedule time.
Send an email immediately to all registered customers with Run now.
Send welcome or marketing emails after subscribing to the newsletter.
Re-engage inactive customers based on their last login time.
Configure the sending delay, email content and offer for each campaign.
Use automated emails to welcome customers, share useful information, promote products and encourage repeat purchases.
Campaign targeting and scheduling
Target customers by minimum or maximum cart value.
Select eligible customer groups and countries.
Configure when and how frequently each cart reminder is sent or displayed.
Add fixed discount codes or automatically generate vouchers for each campaign.
Create multiple campaigns for different customer segments and shopping situations.
Reminder content and templates
Use 16 premade email templates or create unlimited custom templates.
Create reminders from premade or custom designs.
Customize email, popup, highlight bar and web push notification content.
Use built-in shortcodes for customer information, cart products, discounts and other dynamic data.
Test campaigns with Run mode before sending reminders to real customers.
Campaign tracking and dashboard
Track reminder emails sent, opened and clicked.
Monitor reminder display times and campaign activity.
Track abandoned and recovered carts.
View detailed statistics for individual campaigns.
Monitor campaigns, PrestaShopabandoned cart data and recovered carts from the dashboard.
Email automation and mail services
Configure cronjob to automatically process scheduled reminder emails.
Save failed emails in the mail queue and automatically retry them later.
Send emails through PrestaShop mail or your server's custom SMTP service.
Integrate with Gmail SMTP using App Password or Gmail API with OAuth2.
Support Yahoo Mail, SendGrid, Brevo and Mailjet.
Lead generation
Create unlimited customizable lead forms.
Collect email addresses and other visitor information.
Display lead forms on your PrestaShop store.
Use collected leads for follow-ups and future email marketing
Additional features
Manage reminders, abandoned carts and recovered carts from a centralized dashboard.
Configure multiple reminder methods within one PrestaShop abandoned cart module.
Combine cart recovery, remarketing, email automation and lead generation in a single Abandoned cart reminder module.
Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.
Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.
*Note:
Premium download: besides installing the modules using PrestaHero Connect, you can open "My account > My downloads" page at PrestaHero and download your purchased modules.
Free download: you can download the installation package directly on the module details page at PrestaHero.
Change log
Version 6.0.0
Cron only sends reminders that are due, instead of scanning every cart and customer on each run.
Customer reminders follow their priority when several are waiting.
Email matching uses the same text rules as PrestaShop, so addresses are found more reliably.
The upgrade removes an old unused cart table and rebuilds the send schedule. Campaigns and settings are kept.
The leaving-website popup creates its automatic discount even before the reminder is saved.
Save-cart, lead forms, discount links and unsubscribe links are protected by a security token and a request limit.
Imported email-template ZIP files reject unsafe content (bad paths, shortcuts and oversized files).
Delete actions for campaigns, reminders, the mail queue and logs ask for confirmation first.
Setting labels and messages are rewritten so they are easier to read.
Translations are updated for Spanish, French, Italian, German, Polish, Czech, Portuguese, Dutch, Russian and Vietnamese.
Version 5.1.3
Improved reliability and security when sending emails via SendGrid, Brevo, and Mailjet
Clearer error messages for invalid sender/recipient addresses and API failures
Test emails now correctly apply shortcodes and UTM tracking parameters
More accurate email status display for abandoned carts (queued, sending, retrying, failed, sent)
Better automatic subject selection when sending manual cart reminder emails
Improved cart recovery after customer login (including PrestaShop cart following)
Stronger cronjob security: cron now runs via CLI only (secure token setting removed)
Better compatibility with the Hummingbird theme (βMy shopping cartsβ account link)
UI fixes for leave-website popups, highlight blocks and save-cart display
Version 5.1.2
Optimized MySQL queries with proper indexing and lazy loading to reduce memory usage and improve performance.
Reduced unnecessary nofilter usage in module TPL files for better performance and compatibility.
Improved campaign tracking: added statistics for emails sent, emails delivered/failed, and revenue generated from reminders.
Campaign detail page now allows filtering statistics by reminder.
Version 5.0.9
Module improvement
Version 5.0.8
Added support for Gmail API as a new email sending method.
Updated existing Gmail SMTP to Gmail SMTP with App Password for better security compliance.
Added support for reCAPTCHA Enterprise on lead forms.
Version 5.0.7
Module improvements
Version 5.0.5
Update compatibility with PrestaShop 9.1 and Hummingbird 2.0 theme
Version 5.0.3
Module improvement
Version 4.9.9
New option for Custom email campaign: Send email to newsletter subscribers only
Version 4.9.8
Module improvement
Version 4.9.7
- Improved configuration for Custom Email & Newsletter triggers for better targeting and clarity.
- Added new options under βApply forβ to give merchants more flexibility:
All completed orders / First order only / Repeat orders only
All registered customers / Customers who havenβt ordered yet / Customers who have already ordered
- Enhanced system stability and reliability when processing email queues via cronjob.
Version 4.9.6
Module improvement
Version 4.9.5
Added UTM Tracking: Easily add UTM parameters to internal links in campaign content to track campaign performance in Google Analytics.
Improved email subject: Now supports {first_name} and {last_name} shortcodes in email subject lines for personalized campaigns.
Version 4.9.3
Update Outlook email service API
Version 4.9.2
Module improvement
Version 4.9.0
Update compatibility with PrestaShop 9.0
Version 4.8.9
New condition "Customers have purchased any products in the past?" with options (Both/Yes/No). Allows targeting reminders based on whether customers have made past purchases before the current cart.
Version 4.8.8
Enhanced email delivery for reminder campaigns, ensuring cron tasks and manual runs accurately detect and process abandoned carts.
Updated reminder name in tracking list for manual sends to display as "Manually reminder - Email subject".
Version 4.8.7
Improved handling of unsubscribed emails. Now, if an email is in the unsubscribe list, the module will exclude the associated cart from the reminder queue entirely, preventing incorrect logging and ensuring reminders are only sent for new carts after unsubscribing.
Version 4.8.6
Enhanced cronjob logic for Indexed Carts: Added a check during cronjob execution to verify the existence of indexed carts. If a cart has been indexed but is no longer present in the system, it will now be automatically removed from the indexed cart list.
Version 4.8.5
Update Brevo email sending API
Version 4.8.4
Update the process when customers use the Mailjet service and register multiple emails: allow customers to select a single email as the sender.
Version 4.8.3
Updated CSS for compatibility with PrestaShop 8.2.1.
Updated guide links for obtaining API keys for mail services.
Version 4.8.2
Module improvement
Version 4.8.0
Update Outlook SMTP service to Outlook OAuth2 service
Version 4.7.9
Module improvement
Version 4.7.7
Module improvement
Update: when customers click on "Go to checkout" button in the reminder email, they will have to log in before continuing checking out
Version 4.7.6
Update compatibility with PrestaShop Enterprise
Version 4.7.5
Module improvement
Update compatibility with "Product Reviews" module by PrestaHero
Version 4.7.4
Update compatibility with PrestaShop 8.1.6
Module improvements
Version 4.7.3
Update compatibility with PrestaShop 8.1.5
Module improvements
Version 4.7.2
Update htaccess file when running Apache 2.4
Version 4.7.1
Update compatibility with PrestaShop 8.1.4
Version 4.7.0
Add an option to calculate the email conversion rate
Change the extension of images embedded in emails to .png
Add statistical pie charts for email delivery rate, email open rate, and link click rate in the Dashboard tab and statistics page for each email campaign
Update compatibility with PrestaShop 8.1.4
Version 4.6.9
New option:
Available URL shortcodes for reminder template
Remove the shop logo attachment file when sending an abandoned cart reminder email
Version 4.6.7
Module improvements
Version 4.6.6
New option: Allow store admin to write note for abandoned shopping carts
Version 4.6.5
Update compatibility with PrestaShop 8.1.2
New feature: add sequence number for reminders in the "Automated abandoned cart emails" campaign
Module improvements
Version 4.6.4
Module improvement
Update "Edit reminder" popup
Version 4.6.2
Module improvements
Version 4.5.8
New feature:
Add unsubscribed customers from the backend
Conversion percentage statistic
Update the statistic for "Generated discount codes" and "Campaign tracking"
Version 4.5.6
Module improvements
Version 4.5.5
Update compatibility with PrestaShop 8.1
Version 4.5.4
Module improvements
Version 4.5.2
Email template update: "Go to checkout" and "Go to shop" buttons support the following style elements: color | font | background | border | padding | margin | hover-color | hover-background
Version 4.4.9
Module improvements
Version 4.4.6
Update translation: German, Dutch, Polish, Portuguese, Czech, and Russian
Version 4.4.5
Optimize SQL queries
Version 4.4.3
Update email sending feature
New option: Send bulk reminders
New option: Delete a specific email on the mail queue
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