How to Use the Abandoned Cart Reminder Module for Newsletters and Custom Emails

The Abandoned Cart Reminder module is not only a powerful tool for recovering abandoned carts but also an effective solution for sending newsletters and custom emails to your customers. With features like flexible scheduling, multiple templates, and personalized content, this module helps you engage your customers and keep them connected with your store.

Follow this guide to create and manage your email campaigns effortlessly.

1. Create a Custom Email and Newsletter Campaign

1. Access the Campaign Setup:

   • Open the module configuration page.
   • Navigate to "Reminder Campaigns" in the main menu and select "Custom Emails and Newsletter".
   • Click the "+" button at the top-right corner to add a new campaign.

2. Fill in Campaign Details:

   • Name: Assign a unique name to your campaign.
   • Available: Set a timeframe for the campaign (leave blank for unlimited).
   • When to send email: Choose the event to trigger the email:
     • After customer registration
     • After order completion
     • Scheduled time (for all registered customers)
     • Run now (for all registered customers)
     • After subscribing to the newsletter
     • Last login time
   • Languages: Select the languages you want the campaign to support.
   • Toggle Enable to activate the campaign.
   • Click Save.

3. Manage Your Campaign:

   After saving, you’ll see the campaign management interface:

   • Campaign Information (left column): Displays the general details. Click the edit icon in the top-right corner to make changes.
   • Statistics (middle column): Provides performance analytics.
   • Last Email Sent (right column): Shows the latest email activity.

2. Add Reminders to Your Campaign

To activate your campaign, you need to set up reminders:

1. Add a Reminder:
   • Scroll down to the "Reminder" section of your campaign.
   • Click the "+" button to add a new reminder.
2. Configure Reminder Settings:
   • Timing: Set a specific time to send the email, then click Continue.
   • Discount: Choose between no discount or a fixed discount code, then click Continue.
   • Email Template: Select from pre-designed templates or choose a "Blank template" to create your own. Click Continue.
   • Email Content: Customize the email using the provided tags and URLs. Click Continue.
3. Finalize Your Reminder:
   • Select "DRAFT" and click “Save draft” to save the reminder without sending email.
   • Select "RUNNING" and click “Save and run now” to activate the reminder immediately.

3. Example Campaign Setup

Here’s a practical example:

Send a Welcome Email One Day After Registration

1. Create the Campaign:
   • Follow the steps in Section 1.
   • In the "When to send email?" field, select "After customer registration".
2. Add a Reminder:
   • In the Timing step, adjust the slider to 1 day and 0 hours.
   • Complete the remaining steps as described in Section 2.
3. Add Another Reminder:
   • Create a second reminder in the same campaign.
   • In the Timing step, set it to 3 days and 0 hours after registration.
   • Follow the remaining configuration steps.

By following these steps, you’ve created a campaign that sends:

• A welcome email after 1 day.
• A follow-up email with a voucher after 3 days.

Conclusion

The Abandoned Cart Reminder module empowers you to create and manage effective email campaigns effortlessly, helping you connect with your customers and drive engagement. Whether you’re welcoming new customers, sending newsletters, or offering exclusive deals, this feature makes it easy to stay connected and boost your store’s performance.

If you have any questions or need assistance, feel free to reach out to our support team. We’re always here to help!