5 free to premium PrestaShop live chat modules available for your website

Do you know a slick feature like PrestaShop Live Chat Module to supercharge your website engagement and elevate lead conversion, simultaneously?

That sounds interesting. Sure, it is.

What could be asked more from a module! You often wish you could get to crack your visitor’s mind code that to being in real-time interaction with your PrestaShop website. Just to use this predicament statement later to trigger rule-based comprehensive chat conversations with your potential customers.

The best thing PrestaShop developers could do for their users was to develop a PrestaShop chat online module which is to make you, as a seller easily accessible, to user’s doubts and fears that may result rather in clicking off your site in no time.

But wait, what’s a live chat PrestaShop module?

Live Chat module is a medium for synchronous communication that can be used in the EFL/ESL classrooms or other websites to extend the website’s guiding process well beyond the traditional web walls because it is a powerful and effective communication tool that fosters a fascinating, authentic and enriching communication experience.

In laymen’s language! Live chat is a quick and personal medium to communicate and tap into your customer’s minds.

You can know your customer’s fears, doubts, and other product concerned queries that leads you to build a strong customer base in no time. Your potential customers want to chat with you!

Isn’t it what you’re feeling when you can’t find the info you’re looking for, on a site for a particular product especially as a client? Sure! You can search the whole site but sometimes, it’s easy to find someone to guide you and save your time. As the saying goes in time, Time is precious waste it wisely.

Helping out a visitor is much better than crying in the corner when they bid adieu to your website later. The more quickly the answer comes the better its response is from the other side. Keep your customers HAPPY!

Let’s get to know this better through statistics!

Live chat has become the essential digital contact medium for online customers, with a staggering 45% of customers who prefer live chat as compared to just 29% for email, and 15% for social media. PrestaShop brings you 5 live chat modules which include free and premium plans that fit your budget and bring out the best customer service on your site.

Let’s get to know each module individually!!

1)  Live Chat Free module: free

•  In today's world where nothing comes free, PrestaShop offers you a grand deal that too without a single takeaway from your savings.

• The clear, flexible, and minimalist chat box that comes with this module allows you to keep the focus on answering visitor's queries.

•  Known for giving the best performance in pressure, this module even after being free, allows you to chat with more than 100 customers without a single cliché, at the same time with minimum server resources. That's something easily accessible. Isn’t it!

•  With Custom text and avatar, you can make your chat module look according to your needs and PrestaShop website colors.

•  Where everyone raises their price in these hard times, PrestaShop offers you a clean-up chat database feature that you just cannot overlook and pass by. Support PrestaShop multi-store mode & multi-language is a plus in this free of cost module.

•  Custom refresh speed for front/backend along with Auto-optimize performance with freedom to manually end chat or delete conversations…

•  No matter, what! You must give it a try, it deserves your attention to make your site engaging and enhanced in looks as well as clearing customer queries in a single go. After all, it costs zero!!!

2) Live Chat and Ticketing System: the premium version of Live Chat free

You won’t have to devote ages to learn how to use a PrestaShop Live Chat. Our free module is clean, clutter-free and a duck soup to pick up. It is carefully optimized for different screen size displays making it more appreciable and in-demand. But when you’re getting so much in free module why would you pay for a premium one.

Here’s why you should go for a premium one?

Packed up with all the features in the free module, the premium one offers more space to explore and enhance the user side and introduces you to working smart.

• “Two-step to start chat” feature is available.

• This feature helps simplify the customer chatbox when the client starts chatting, they’re only required to enter a single message to start the chat, and then the pace picks-up.

• With all useful features accessible via chat box along with side conversation list and multi-chat boxes that are available on any page in the back office. You can easily chat with nearly 1000 customers at the same time while doing your other work.

• Virtual chatbox editor, custom color, custom chatbox width you get an upper hand on your chat box looks.

• Security breaches are not welcome in this module, packed with Data validation, Anti-spam protection, and Captcha that activates itself, to remove intruders and spammers from harming your traffic.

• Custom online statuses, message delivery status, search chat history, archived chats, Google map, notification, and free Geo IP Service, and much more you just can't let this premium yet secured option for a live chat go!

• Not to remind the support system in this premium live chat version incorporating Forum support, Premium 24/7 support for users.

• The "Live Chat and Ticketing System" module offers a "support tickets system" which stands out this module from the rest of the given here.

• To eradicate the chance of losing customer, you can prepare a set of answers which will be replied to by a Chatbot (Auto-reply) and pre-made messages feature to ease out your way.

3) My LiveChat module: free to start, different plans for premium users

• With live chat PrestaShop free to premium being offered in My LiveChat module, you get a lot of benefits.

• If you're looking for a PrestaShop live chat module option, but aren't sure about a paid product then My Live Chat Free version is the way to go. Later on, you can choose from different plans offered to match your needs.

• By inserting a few lines of HTML code, you’ll get a floating chat button that won’t interfere with your website, and it’s you'll be chatting to your PrestaShop web visitors without any cost.

4) REVE Chat: premium

• Even though this one is premium it offers a great deal to be the one, including co-browsing with your customers in real-time, Live chat to connect the dots between you and your clients, Video Chat to have personalized face to face chats, Chatbots to entertain your visitors in your absence.

• Chat API and SDK to keep you updated and available through your phones all in one module. Moreover, it offers Multi-Channel Messaging such as Viber, Telegram, etc.

5) SaleIQ: free plan and premium plan

• With each penny paid, you can relax as you get to boost your sales via Real-time traffic monitoring, Actionable analytics, and Help articles and FAQs in the chatbox which is an impressive deal along with chat options.

• Automated website visitor engagement, and Chatbox customization to match your website.

• The live chat for PrestaShop offered by SaleIQ lets you read your chat and traffic statistics along with your customer’s preferences which is a feature you’d crave after entering the world of live chat modules.

Conclusion

Now, as you are well-aware of each and every possibility, a Live chat PrestaShop module offers to engage users to your website even in your absence and makes you available all the necessary info at the tips of your fingers, don't you feel you should check out at least one of them, if not paid one than the free one is available to take a trial. It's free for a reason of course and you should take your trial.

Do download the free version and I bet you won't resist yourself to check the other ones too. I highly recommend you to install a live chat module for your PrestaShop store as one should keep advancing with new technology to stay in the game.