Login As Customer: admin access user account
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Each license is valid for only one domain. If you want to install this module/theme on multiple sites, please purchase multiple licenses.

Login As Customer: admin access user account

Version: 1.0.7
Compatible with: PrestaShop 1.6.x - 8.x
Login As Customer: admin access user account
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Introduce PrestaShop login as customer module
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Introduce PrestaShop login as customer module
Directly log in to customer's account from backend
Key features of PrestaShop login as customer module
Example of logging in as customer from front office +2 More
Free Download

Unlock seamless customer support with Login As Customer! Instant access user account, no credentials needed. Empower admins to assist, view orders, and more. Multi-store & multi-language support for ultimate convenience.

Number of license ?
Each license is valid for only one domain. If you want to install this module/theme on multiple sites, please purchase multiple licenses.
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  • 1-click install and upgrade with PrestaHero Connect
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No matter how well your website runs, sometimes customers can get in trouble or find difficulty in their shopping process. There are many problems they may encounter when shopping that they cannot solve on their own. Many of them even give up on the purchase. So, how to best support customers?

There is no better way than you can "stand in their shoes". In this case, a PrestaShop admin login as a customer module is necessary!

That's why we developed "Login As Customer" – a PrestaShop login as customer module that helps PrestaShop admins access user accounts and log in as a customer. From there, understand the customer's problem clearly and support them in the best way.


Simplify access with a single click

Say goodbye to the hassle of remembering customer credentials. Our PrestaShop Login As Customer module offers a one-click solution, streamlining the admin login process and saving you valuable time.


Effortless Configuration

Configuring our module is a breeze. With just one "login as customer" button, you can quickly enable this feature in your PrestaShop backend. No need for complex setups or technical expertise.


Full Control and Privileges

Empower your admin team with comprehensive customer access. This module grants admin users all permissions, allowing them to navigate customer accounts, check personal information, monitor order statuses, view comments and reviews, and even place orders on behalf of customers.


Enhanced Customer Support

Providing top-notch customer support has never been easier. Admins can now assist customers directly from their perspective, gaining valuable insights into their experiences and resolving issues more effectively.


Multi-Store Compatibility

Whether you run a single store or manage a network of stores, our PrestaShop log-in as a customer module has you covered. It seamlessly supports multi-store mode, ensuring consistent functionality across your entire business ecosystem.

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  • Allows store admins to quickly and easily access customer accounts by logging in as themselves.
  • Simple login with just 1 click from the backend, no credentials needed.
  • Extremely simple configuration, easy to use with just 1 "login as customer" button!
  • Give admin all permissions to access and do activities as a client: check the personal information, order status, comments, reviews, place orders, etc.
  • Easily support customers from their position.
  • Support multi-store mode.
  • Support multi-language.

Note:* If you are using our "Delete Order" module, please upgrade the module to the latest version to be compatible with this PrestaShop login as customer module.*


Step 1: Download and install PrestaHero Connect

Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.

Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.


  • Premium download: besides installing the modules using PrestaHero Connect, you can open "My account > My downloads" page at PrestaHero and download your purchased modules.
  • Free download: you can download the installation package directly on the module details page at PrestaHero.
Change log

Version 1.0.7

  • Update compatibility with PrestaShop 8.1.6

Version 1.0.6

  • Module improvements

Version 1.0.5

  • New: display "Login as customer" button on the customer detail page

Version 1.0.4

  • Minor improvements

Version 1.0.3

  • Update compatibility with PrestaShop 8.0.0

Version 1.0.2

  • Minor improvements

Version 1.0.1

  • Release version

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