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No matter how well your website runs, sometimes customers can get in trouble or find difficulty in their shopping process. There are many problems they may encounter when shopping that they cannot solve on their own. Many of them even give up on the purchase. So, how to best support customers?
There is no better way than you can "stand in their shoes". In this case, a PrestaShop admin login as a customer module is necessary!
That's why we developed "Login As Customer" – a PrestaShop login as customer module that helps PrestaShop admins access user accounts and log in as a customer. From there, understand the customer's problem clearly and support them in the best way.
Say goodbye to the hassle of remembering customer credentials. Our PrestaShop Login As Customer module offers a one-click solution, streamlining the admin login process and saving you valuable time.
Configuring our module is a breeze. With just one "login as customer" button, you can quickly enable this feature in your PrestaShop backend. No need for complex setups or technical expertise.
Empower your admin team with comprehensive customer access. This module grants admin users all permissions, allowing them to navigate customer accounts, check personal information, monitor order statuses, view comments and reviews, and even place orders on behalf of customers.
Providing top-notch customer support has never been easier. Admins can now assist customers directly from their perspective, gaining valuable insights into their experiences and resolving issues more effectively.
Whether you run a single store or manage a network of stores, our PrestaShop log-in as a customer module has you covered. It seamlessly supports multi-store mode, ensuring consistent functionality across your entire business ecosystem.
Note:* If you are using our "Delete Order" module, please upgrade the module to the latest version to be compatible with this PrestaShop login as customer module.*
Bước 1: Tải xuống và cài đặt mô-đun PrestaHero Connect: https://prestahero.com/en/145-prestahero-connect.html
Bước 2: Tải lại back office, sau đó chuyển đến "PrestaHero > PrestaHero modules" và bấm vào "Connect to PrestaHero" để kết nối trang web của bạn với PrestaHero một cách an toàn với tài khoản PrestaHero của bạn.
Bước 3: Tìm đến mô-đun bạn đã mua (hoặc mô-đun miễn phí) và bấm "Install" hoặc "Upgrade" để cài đặt mô-đun hoặc nâng cấp mô-đun bất kì lúc nào một phiên bản mới được ra mắt.
*Ghi chú:
Version 1.0.5
Version 1.0.4
Version 1.0.3
Version 1.0.2
Version 1.0.1