- Flexible and user-friendly interface PrestaShop chat free module
- Good performance, allows you to chat with more than 100 customers stably at the same time with minimum server resource
- Custom text and avatar
- Support clean-up chat database
- Support PrestaShop multi-store mode & multi-language
Built-in live chat, contact form and ticketing system (helpdesk) module for PrestaShop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.
Going to pay for a costly live chat and ticking system (helpdesk) service $200 (or even more!) every month to communicate with your online customers? Wait a moment...! Why do that while you can run the live chat and ticketing system directly on your PrestaShop website without any third-party services, no monthly cost, secure, stable and 1-click to install!
What this module includes:
The live chat feature allows you to chat with 1000+ online visitors on your website at the same time smoothly. Many great features are included in the live chat such as multiple chat windows, auto-reply, pre-made messages, anti-spam, etc. making a complete online chat system for Prestashop.
Contact form and ticketing System
Contact form and ticketing system feature (helpdesk) allows you to create an unlimited number of contact forms, centralize your customer support service. Customer sends their support requests through tickets, you can easily manage all customer tickets from your admin area: assign ticket to departments/staffs, mark ticket as solved, reply to customer ticket, etc.
- Reviews (23)
- Questions & Answers (0)
- 3-in-1 customer support service module for PrestaShop: offers live chat, contact form, and ticketing system.
- Create an unlimited number of contact forms in minutes.
- Centralize support via the ticketing system.
- Freely to chat with customers through built-in live chat windows.
- Excellent performance, enables you to chat with 1000+ customers stably at the same time with minimum server resource requirements.
- User-friendly interface, smooth chat on mobile devices
- Highest security layers implemented: auto-protection against spam, CAPTCHA, and IP blacklist
- Easily manage your online store departments and staff. The staff can transfer their support conversation to related departments and decline the waiting time of customers
- A large number of exclusive features such as visual interface editor, multi online statuses (online, offline, busy, invisible), social login, Chatbot (auto-reply) & premade messages, display message sending status (Sent, Delivered, Seen, Writing), custom chat fields, rate support chat & ticket, chat history (for both customer and shop operator) and many more!
- Detailed statistic charts and helpful information on the dashboard
- Multi-shop and multi-language supported
Step 1: Download and install PrestaHero Connect: https://prestahero.com/en/145-prestahero-connect.html
Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.
Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.
*Note: besides installing the purchased modules/themes using PrestaHero Connect, you can also download the modules/themes here: https://prestahero.com/mydownloads and install them to your website as normal PrestaShop modules using PrestaShop module manager (or theme manager). Just navigate to "Modules > Module manager" (or "Design > Theme & logo") then upload and installed the downloaded modules/themes.
- Fix cronjob
- Add custom hook for custom form to display the form anywhere
- Update contact form in the product page
- Optimize SQL query
- Fix bug when viewing customer detail at chatbox
- Compatible bug fix with latest version of PrestaShop
- Correct staff Nickname
- Optimize database
Other products you may be interested in
Turn PrestaShop into marketplace with simple set up steps, #1 PrestaShop Marketplace module (multi vendor) that allows sellers to list their products for sale and pay a percentage fee amount for each sale or a membership fee.
- PrestaShop Instagram feed module helps you to integrate Instagram into PrestaShop online store
- Support new Instagram API
- Display Instagram photos anywhere on your PrestaShop website (home page, footer, left column, right column or custom position)
- Tag your products and allow customers to shop on your Instagram photos/videos
- Support grid layout, masonry layout and carousel slider
- Easy customization of your Instagram photo gallery
- SEO optimization for your website and Instagram photos
- 1-click to import/export Instagram data (including every settings, images, texts and product tags)
- Optimized photo loading speed and custom photo quality
- Display smoothly on any screen size
Hit Google top #1 with best SEO practices 2021! Extremely good, all-in-one PrestaShop SEO module, up-to-date with Google SEO rank math. SEO Audit is the only SEO module you need!
A must-have PrestaShop abandoned cart reminder module and auto email tool to recover your lost shopping carts, send auto emails, retain existing customers and increase your sales by 50%
Upgrade PrestaShop 1.6, 1.5 or 1.4 to PrestaShop 1.7 in a few clicks! PrestaShop Migrator is the best PrestaShop to PrestaShop migration module that helps you migrate or upgrade your website to the latest PrestaShop version.
- Advanced PrestaShop captcha module for contact form, login and registration form, newsletter subscription and all other forms
- IP blacklist and email blacklist.
- Complete spam protection solution for your PrestaShop online store.
- 4 difficulty levels of Google reCaptcha supported.
- Display perfectly on different screen sizes.
- Easy to install and simple to use.
- All in one PrestaShop blog module with every necessary features for a blog
- Provide post authors role for your staff or customers
- Optimize natural search (SEO) on all search engines
- Fully supported comment system including CAPTCHA security
- Professional and attractive design with customizable image slider and photo gallery.
- Display blog posts and photo gallery on homepage or sidebar
- Support notification email system
- Import/export data in 1 – click (support data transfer from WordPress)
- No additional add-ons required