Trusted Reviews - Product reviews, ratings, Q&A

Prestashop 1.6.x, 1.7.x, 8.x
☆☆☆☆☆ ★★★★★
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    Fully managed reviews, ratings & FAQ system to make your product reviews editable, multi-languages and easy to manage. Support Google snippet, review reminders, photos, comments, like/dislike, discount and more!

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    • Best prices and discounts
    • 1-click install and upgrade with PrestaHero Connect
    • Keep your purchased (or free) modules up-to-date with PrestaHero Connect
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    Number of license ?
    Each license is valid for only one domain. If you want to install this module/theme on multiple sites, please purchase multiple licenses.

    Categories:  Customer reviews PrestaShop modules

    Gain customer’s trust with real product reviews & FAQ

    "Trusted Reviews" module encourages your customers to purchase products by showing product ratings, reviews, feedback photos/videos, and relevant FAQs in multiple languages.

    Managing product reviews & FAQ with ease

    You can quickly view, approve, reply, edit, like/dislike and translate the product reviews and FAQs from customers and visitors.

    Besides, you can assign specific customers to become your staff and allow them to manage product reviews, FAQs.

    Display customer reviews on the home page and Google snippet

    Capture the attention of potential customers by displaying average ratings and the latest reviews of other customers who have purchased products right on the homepage. Besides, the module also displays all reviews and ratings on a separate page to help customers follow easily and provide them with an overview of the store.

    On search result pages, “Trusted Reviews” module can improve your website visibility and boost click-through rates by showing review ratings on Google snippets (Google search results).

    Synchronize with “Product Comments” module

    Quickly transfer the data of “Product Comments” module (the native PrestaShop customer review module) to our “Trusted Reviews” module to preserve all old product reviews on your store.

    Review reminders & discount

    You can earn more positive reviews by sending an email to invite customers to rate their purchased products and giving a voucher to customers when they successfully submit a review.

    Review and FAQ activities

    Keep track of every customer activity related to product reviews and FAQs. Get a notification when there is new activity that needs your approval (new review, question, answer, etc.).

    Automated notification email system

    Trusted Reviews" module automatically sends notification emails to both store admin and customers when an event occurs. It also offers a mail tracking feature, enabling you to track the emails sent to customers.

    Easy for customization

    You can customize the product reviews & FAQ area in front office to blend with the current theme. Our module works well with any theme (even custom ones) and is 100% responsive.

    Import/export reviews with 1-click

    It will only take you a second to export and import all your product review, question, and answer data using .csv and .xlsx files for backup or transfer purposes.

    Product Reviews / Q&A

    Average rating

    ☆☆☆☆☆ ★★★★★
    45 Reviews
    ☆☆☆☆☆ ★★★★★ Excellent 44
    ☆☆☆☆☆ ★★★★ Good 1
    ☆☆☆☆☆ ★★★ Medium 0
    ☆☆☆☆☆ ★★ Poor 0
    ☆☆☆☆☆ Terrible 0

    • Reviews (45)
    • Questions & Answers (5)


    ☆☆☆☆☆ ★★★★★ (@COMMENT_GRADE@)







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    2-in-1 product reviews and FAQ (question and answer) system;

    Easy to manage reviews and FAQs: View, approve, reply, edit, like/dislike, delete, report and translate reviews/FAQs;

    Support multiple languages for each review/FAQ;

    Comment, reply on reviews or FAQ;

    Support reCAPTCHA (v2 and v3) for comment form;

    Assign customers to become store’s staff and manage reviews/FAQ;

    Show product rating on Google snippet search results;

    Display average ratings and the latest reviews on the homepage;

    Provide a separate customer review page;

    Synchronize with the native “Product Comments” module by PrestaShop;

    Send review reminder email to customers;

    Give a voucher to customers after they submitting a review;

    Keep track of customers/visitors activities related to product reviews and FAQs;

    Get notification when there is new activity need your approval (new review, question, answer, etc.);

    Automatically send notification emails to store admin and customers via cronjob;

    Customize email templates for notification email and review reminder email;

    Add the review criteria for the customers with application scope;

    Easy for customization, display perfectly on any device;

    1-click to import/export all review, question, and answer data using .csv and .xlsx files;

    Support multi-store mode;

    Step 1: Download and install PrestaHero Connect

    Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.

    Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.


    • Premium download: besides installing the modules using PrestaHero Connect, you can open "My account > My downloads" page at PrestaHero and download your purchased modules.
    • Free download: you can download the installation package directly on the module details page at PrestaHero.

    Version 2.2.3

    • Minor improvement

    Version 2.2.2

    New features:

    • Display "Customer reviews" section on homepage
    • Display a separate page for all customer reviews

    Version 2.2.1

    New options:

    • Display all photos in product review
    • Display average rating and the latest reviews on the homepage

    Version 2.2.0

    • New feature: Import reviews, questions, answers using .csv and .xlsx files

    Version 2.1.9

    • New option: "Minimum content length of review, comment or reply" and "Minimum content length of question, comment or answer"
    • New feature: Unsubscribe notification email

    Version 2.1.8

    • Module improvements

    Version 2.1.4

    • Update translation: German, Dutch, Polish, Portuguese, Czech, Russian, and Vietnamese

    Version 2.1.3

    • Update compatibility with PrestaShop 8.0.0

    Version 2.1.1

    • Update "How to display customer name" option

    Version 2.0.9

    • Module improvements

    Version 2.0.8

    • Update: when admin/staff manually add a new review from the back office, customer's email field is optional.

    Version 2.0.7

    • Update Vietnamese translation for module

    Version 2.0.6

    • Hide publish time of reviews/questions will also hide "Verified purchase" label

    Version 2.0.5

    New options:

    • Display publish time of product review/question
    • Sort order for reviews/questions
    • How to display customer name: full name or acronym

      Version 2.0.4

      • Update Spanish, Italian, and French translations for module

      Version 2.0.3

      • Update "Send email to guest" feature: when the admin replies to Guest review or answers Guest question, a notification email will be sent to guest's inbox.

      Version 2.0.2

      • Update mail content

      Version 1.1.9

      • Change mail templates

      Version 1.1.7

      • Modify rating invitation mail template
      • Add customer name to mail log
      • Other minor changes

      Version 1.1.3

      • Modify email template
      • Add Staff management area
      • Log sent mails

      Version 1.1.2

      • Minor change in email template
      • Add guest option when adding new review by Admin

      Version 1.1.0

      • Update notification popup when customers are not allowed to write review
      • Add country, verified purchase & date time when creating a new review from Admin panel
      • Other minor modifications

      Version 1.0.9

      • Add automation tab, action on activities
      • Add option to record activities
      • Update options who are allowed to write reviews & ratings
      • Add email template, mail tracking, mail queue
      • Added option to limit review writing time
      • Other minor changes

      Version 1.0.4

      • Translation bug fix
      • Correct discount code
      • Other minor updates

      Version 1.0.3

      • Release version