Trusted Reviews - Product reviews, ratings, Q&A

Prestashop 1.6.x, 1.7.x, 8.x
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Fully managed reviews, ratings & FAQ system to make your product reviews editable, multi-languages and easy to manage. Support Google snippet, review reminders, photos, comments, like/dislike, discount and more!

Why purchase with us?
  • Best prices and discounts
  • 1-click install and upgrade with PrestaHero Connect
  • Keep your purchased (or free) modules up-to-date with PrestaHero Connect
  • Lifetime free update + 6 months FREE technical support
  • 15 days money back guaranteed
  • 24/7 support by PrestaHero experts
  • Quality verified by PrestaHero
Number of license ?
Each license is valid for only one domain. If you want to install this module/theme on multiple sites, please purchase multiple licenses.

Categories:  Customer reviews PrestaShop modules

Gain customer’s trust with real product reviews & FAQ

"Trusted Reviews" module encourages your customers to purchase products by showing product ratings, reviews, feedback photos/videos, and relevant FAQs in multiple languages.

Managing product reviews & FAQ at ease

You can quickly view, approve, reply, edit, like/dislike and translate the product reviews and FAQs from customers and visitors.

Besides, you can assign specific customers to become your staff and allow them to manage product reviews, FAQs.

Display customer review on Google snippet

Trusted Reviews” module can improve your website visibility on search result pages and boost click-through rate by showing review ratings on Google snippet (Google search results).

Synchronize with “Product Comments” module

Quickly transfer the data of “Product Comments” module (the native PrestaShop customer review module) to our “Trusted Reviews” module to preserve all old product reviews on your store.

Review reminders & discount

You can earn more positive reviews by sending an email to invite customers to rate their purchased products and giving a voucher to customers when they successfully submit a review.

Review and FAQ activities

Keep track of every customer activity related to product reviews and FAQs. Get a notification when there is new activity needs your approval (new review, question, answer, etc.).

Automated notification email system

Trusted Reviews" module automatically sends notification emails to both store admin and customers when an event occurred. It also offers a mail tracking feature, enables you to keep track of the emails sent to customers.

Easy for customization

You can customize the product reviews & FAQ area on front office so that it blends out with the current theme. Our module works well with any themes (even the custom ones) and 100% responsive.

Import/export reviews with 1-click

It will only take you a second to export and import all your product review data for back up or transfer purpose.

Product Reviews / Q&A

Average rating

23 Reviews
Excellent 22
Good 1
Medium 0
Poor 0
Terrible 0

  • Reviews (23)
  • Questions & Answers (4)









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2-in-1 product reviews and FAQ (question and answer) system;

Easy to manage reviews and FAQs: View, approve, reply, edit, like/dislike, delete, report and translate reviews/FAQs;

Support multiple languages for each review/FAQ;

Comment, reply on reviews or FAQ;

Support reCAPTCHA (v2 and v3) for comment form;

Assign customers to become store’s staff and manage reviews/FAQ;

Show product rating on Google snippet search results;

Synchronize with the native “Product Comments” module by PrestaShop;

Send review reminder email to customers;

Give a voucher to customers after they submitting a review;

Keep track of customers/visitors activities related to product reviews and FAQs;

Get notification when there is new activity need your approval (new review, question, answer, etc.);

Automatically send notification emails to store admin and customers via cronjob;

Customize email templates for notification email and review reminder email;

Add the review criteria for the customers with application scope;

Easy for customization, display perfectly on any device;

1-click to import/export all review data;

Support multi-store mode;

Step 1: Download and install PrestaHero Connect

Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.

Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.


  • Premium download: besides installing the modules using PrestaHero Connect, you can open "My account > My downloads" page at PrestaHero and download your purchased modules.
  • Free download: you can download the installation package directly on the module details page at PrestaHero.

Version 2.1.6

  • Optimize SQL queries

Version 2.1.5

  • Optimize SQL queries

Version 2.1.4

  • Update translation: German, Dutch, Polish, Portuguese, Czech, Russian, and Vietnamese

Version 2.1.3

  • Update compatibility with PrestaShop 8.0.0

Version 2.1.1

  • Update "How to display customer name" option

Version 2.0.9

Fix bug:

  • upload review photo/video on mobile devices
  • display product detail info of the demo site on Google search result page

Version 2.0.8

  • Update: when admin/staff manually add a new review from the back office, customer's email field is optional.
  • Fix bug for review filter feature.

Version 2.0.7

  • Update Vietnamese translation for module

Version 2.0.6

  • Hide publish time of reviews/questions will also hide "Verified purchase" label

Version 2.0.5

New options:

  • Display publish time of product review/question
  • Sort order for reviews/questions
  • How to display customer name: full name or acronym

Fix bugs:

  • Shortcode [discount_value] does not display respective value
  • Shop logo does not display on the notification email

Version 2.0.4

  • Update Spanish, Italian and French translation for module

Version 2.0.3

  • Update "Send email to guest" feature: when the admin replies to Guest review or answers Guest question, a notification email will be sent to guest's inbox.

Version 2.0.2

  • Update mail content

Version 1.1.9

  • Change mail templates

Version 1.1.7

  • Modify rating invitation mail template
  • Add customer name to mail log
  • Other minor changes

Version 1.1.3

  • Modify email template
  • Add Staff management area
  • Log sent mails

Version 1.1.2

  • Minor change in mail template
  • Add guest option when adding new review by Admin

Version 1.1.0

  • Update notification popup when customer are not allowed to write review
  • Add country, verified purchase & datetime when create new review from Admin panel
  • Other minor modifications

Version 1.0.9

  • Add automation tab, action on activities
  • Add option to record activities
  • Update options who is allowed to write reviews & ratings
  • Add email template, mail tracking, mail queue
  • Added option to limit review writing time
  • Other minor changes

Version 1.0.4

  • Translation bug fix
  • Correct discount code
  • Other minor update

Version 1.0.3

  • Release version