Login As Customer: admin access user account
Unlock seamless customer support with Login As Customer! Instant access user account, no credentials needed. Empower admins to assist, view orders, and more. Multi-store & multi-language support for ultimate convenience.
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- ✓1-click install and upgrade with PrestaHero Connect
- ✓Keep your free modules up-to-date with PrestaHero Connect
- ✓Lifetime free update
- ✓Quality verified by PrestaHero
No matter how well your website runs, sometimes customers can get in trouble or find difficulty in their shopping process. There are many problems they may encounter when shopping that they cannot solve on their own. Many of them even give up on the purchase. So, how to best support customers?
There is no better way than you can "stand in their shoes". In this case, a PrestaShop admin login as a customer module is necessary!
That's why we developed "Login As Customer" – a PrestaShop login as customer module that helps PrestaShop admins access user accounts and log in as a customer. From there, understand the customer's problem clearly and support them in the best way.
Simplify access with a single click
Say goodbye to the hassle of remembering customer credentials. Our PrestaShop Login As Customer module offers a one-click solution, streamlining the admin login process and saving you valuable time.
Effortless Configuration
Configuring our module is a breeze. With just one "login as customer" button, you can quickly enable this feature in your PrestaShop backend. No need for complex setups or technical expertise.
Full Control and Privileges
Empower your admin team with comprehensive customer access. This module grants admin users all permissions, allowing them to navigate customer accounts, check personal information, monitor order statuses, view comments and reviews, and even place orders on behalf of customers.
Enhanced Customer Support
Providing top-notch customer support has never been easier. Admins can now assist customers directly from their perspective, gaining valuable insights into their experiences and resolving issues more effectively.
Multi-Store Compatibility
Whether you run a single store or manage a network of stores, our PrestaShop log-in as a customer module has you covered. It seamlessly supports multi-store mode, ensuring consistent functionality across your entire business ecosystem.
- Allows store admins to quickly and easily access customer accounts by logging in as themselves.
- Simple login with just 1 click from the backend, no credentials needed.
- Extremely simple configuration, easy to use with just 1 "login as customer" button!
- Give admin all permissions to access and do activities as a client: check the personal information, order status, comments, reviews, place orders, etc.
- Easily support customers from their position.
- Support multi-store mode.
- Support multi-language.
Note:* If you are using our "Delete Order" module, please upgrade the module to the latest version to be compatible with this PrestaShop login as customer module.*
Step 1: Download and install PrestaHero Connect: https://prestahero.com/en/145-prestahero-connect.html
Step 2: Reload your back office, then navigate to "PrestaHero > PrestaHero modules" and click on "Connect to PrestaHero" to connect your website with PrestaHero securely with your PrestaHero credentials.
Step 3: Find the module you purchased (or free) modules and click "Install" or "Upgrade" to install the modules or upgrade your modules any time a new version is released.
*Note:
- Premium download: besides installing the modules using PrestaHero Connect, you can open "My account > My downloads" page at PrestaHero and download your purchased modules.
- Free download: you can download the installation package directly on the module details page at PrestaHero.
Version 1.0.6
- Module improvements
Version 1.0.5
- New: display "Login as customer" button on the customer detail page
Version 1.0.4
- Minor improvements
Version 1.0.3
- Update compatibility with PrestaShop 8.0.0
Version 1.0.2
- Minor improvements
Version 1.0.1
- Release version
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